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Customer Relations Representative

James Munn Insurance Agency
Posted 6 months ago, valid for 14 days
Location

Bay City, Bay 48706, MI

Salary

$45,000 - $65,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The James Munn Insurance Agency is seeking a Customer Relations Representative with a competitive salary and a hiring bonus.
  • Candidates should have some previous experience in sales or customer service, ideally with 1-2 years of relevant work experience.
  • The role involves developing new business, explaining insurance options, and building lasting customer relationships.
  • Successful applicants will possess strong interpersonal skills and a goal-driven mindset, while being organized and capable of managing multiple responsibilities.
  • Licensing in Property/Casualty or Life/Health is preferred, but candidates must be willing to obtain the necessary licenses.
Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
Joining James Munn Insurance Agency as a Customer Relations Representative means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.

This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. You’ll expand your professional skills while supporting the agency’s long-term success. We’re looking for motivated individuals who are ready to contribute and grow within our agency.

RESPONSIBILITIES:
  • Seek out and develop new business through lead generation and referrals.
  • Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.
  • Build lasting customer relationships with consistent outreach and personalized service.
  • Keep records accurate and up to date while managing policy adjustments.
QUALIFICATIONS:
  • Strong interpersonal and communication skills.
  • Previous experience in sales or customer service is helpful.
  • Driven by goals and energized by achieving measurable success.
  • Able to stay organized and handle multiple responsibilities effectively.
  • Property/Casualty or Life/Health licensed applicants preferred, must be willing to obtain.



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