Job Summary

We are looking for a friendly, reliable, and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate must be bilingual in English and Spanish and comfortable assisting customers, handling transactions, promoting products or services, and maintaining a clean and professional work environment.

Responsibilities

Greet customers in a friendly and professional manner
Assist customers in English and Spanish
Process cash, credit card, and other payment transactions accurately
Answer customer questions about products, services, pricing, and promotions
Recommend products or services based on customer needs
Maintain a clean, organized, and presentable sales area
Restock merchandise and monitor inventory as needed
Handle customer concerns with patience and professionalism
Follow company policies, procedures, and cash-handling guidelines
Support the team with daily store operations

Requirements

Must be fluent in English and Spanish
Previous cashier, retail, or customer service experience preferred
Strong communication and interpersonal skills
Ability to handle cash and operate a POS system
Friendly, professional, and customer-service oriented
Reliable, punctual, and able to work scheduled shifts
Ability to stand for extended periods and perform basic store duties
Basic math skills and attention to detail

Benefits

Paid training
Growth opportunities within the company
Supportive team environment
Flexible scheduling based on business needs
Opportunity to earn more based on performance
Hands-on sales and customer service experience

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