Retail Sales Associate - Part Time

The Wellness Advisor of Sunnyside Beaver Falls, PA will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks. At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have the opportunity to learn fundamental cannabis product knowledge & industry compliance standards, the training to navigate different customer interactions and circumstances, a unique sales experience leading with a consultative & personalized approach, and experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service. Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. Part-time schedules will be 15-25 hours a week, and typically based around peak hours. Core job duties include greeting customers, building customer relationships, assisting customers in product selection through education, applying effective selling and cross-selling techniques, verifying proper documentation and ID, assisting in verifying order accuracy, labeling and packaging orders, performing accurate cash handling, maintaining accurate records, performing routine inventory counts, ensuring product stock organization and compliance, assisting managers with sales floor merchandise and product displays, ensuring security and safety compliance, keeping the store organized and clean, and escalating any employee or customer issues to management. Required experience includes a High School Diploma or equivalent, minimum 1 year experience in customer service (retail or hospitality preferred), flexibility to work various shifts including weekends and holidays, excellent customer service skills, ability to learn and apply technical and product-related information professionally, and ability to lift, carry and balance up to 50 pounds (100 pounds with assistance). Benefits include major medical, dental and vision insurance, 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D, paid holidays and paid time off, annual discretionary bonuses, stock options, and employee discount program. Additional requirements include being 21 years or older and compliance with all legal or company regulations for working in the industry.