Shuttle Driver (On Call)

Position Summary:

We are seeking a reliable and professional On-Call Shuttle Driver to provide safe and efficient transportation services for our members attending various events throughout the Tri-State area. This role requires a driver who is comfortable navigating high-traffic urban environments, specifically New York City and Philadelphia.

At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.

Responsibilities:

•    Safely transport members to and from designated events, strictly adhering to all traffic laws and safety regulations.

•    Independently map out the most efficient routes, accounting for road conditions, construction, and heavy traffic in major cities like NYC and Philly.

•    Provide high-level customer service, including greeting members and assisting with boarding, exiting, or loading personal items.

•    Perform pre-trip and post-trip vehicle inspections, ensuring fuel levels, tire pressure, and fluid levels are maintained.

•    Maintain clear contact with event organizers to report delays, accidents, or route changes.

•    Ensure the vehicle interior and exterior remain clean and presentable at all times.

•    Report to Safety and Security Manager any issues or concerns about the vehicles, and any incidents involving our vehicles. 

•    Perform other duties as assigned by manager.

Requirements:

•    Proven experience as a professional driver, with a strong familiarity with tri-state area roads and neighborhoods.

•    Highly comfortable and experienced in driving through dense urban traffic and navigating complex streets in NYC and Philadelphia.

•    A valid driver’s license with a clean driving record (no major violations within the last 3-5 years).

•    Must be available on an on-call basis, which may include early mornings, late evenings, weekends, and holidays.

•    Ability to lift up to 50 lbs and assist passengers as needed.

•    A polite, calm, and professional disposition, especially in stressful driving situations like rush hour.

Qualifications:

•    Must be at least 25 years of age. 

•    Must have valid driver’s license.

•    Previous hospitality related experience preferred.

•    2-3 years previous shuttle or charter experience preferred.

•    Knowledge of defensive driving techniques.

•    Familiarity with GPS navigation systems.

Physical Requirements:

•    Ability to sit and steer for extended periods. 

•    Capability to lift or carry between 15-50 pounds to assist passengers with luggage or mobility aids.

•    Agility to perform pre-trip inspections, which include bending, squatting, and reaching to check tires, brakes and fluids. 

Working Conditions:

•    Frequent driving in extreme traffic congestion and narrow streets within New York City and Philadelphia.

•    As an on-call position, shifts may include early mornings, late nights, weekends, and split shifts depending on event times.

•    Exposure to fluctuating weather conditions, including heavy rain, snow, and extreme heat while assisting passengers or inspecting vehicles.

•    Maintaining a calm, professional demeanor while managing passenger safety and tight arrival schedules during high-stress driving situations.

•    Long periods of working alone, requiring self-managed breaks and independent route problem-solving. 

Why join the Fiddler’s Family?

Benefits for ALL staff members:     

•    Competitive pay     

•    2 days off per week (weather dependent)       

•    Career advancement opportunities within our Club Development and Continuing Education      

•    Golf, Paddle/Tennis, and Fitness Privileges     

•    Paid Sick Leave     

•    PLUM Benefits      

•    Annual Summer and Holiday staff events      

•    401(k) Plan, eligibility after 1 year of employment      

Benefits for Full Time Staff Members also include:      

•    Comprehensive healthcare, dental and vision package      

•    Flexible Spending & Dependent Care Accounts      

•    Paid Time Off (Vacation and Holiday)      

•    Life insurance