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IT Field Service Technician

Alternative HR LLC
Posted 4 days ago, valid for a month
Location

Belle Vernon, PA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • AP Security & Video Surveillance is looking for a Full-Time IT Field Service Technician based in Belle Vernon, PA.
  • The position requires knowledge of IT networking and experience with Microsoft Office and Google products, along with good troubleshooting and customer service skills.
  • Candidates should be willing to travel, including overnight stays, and may need to perform ladder and lift work.
  • The company offers a supportive environment, comprehensive benefits, and emphasizes high standards of customer care.
  • Salary details are not specified, but the company is willing to train the right candidate, ideally with some prior experience.

AP Security & Video Surveillance is seeking a Full-Time IT Field Service Technician.  We are a Belle Vernon, PA based company that sells, installs and services security, video surveillance and door access systems. We are a growing, dynamic team of passionate professionals who are committed to the highest standards of customer care. We offer a supportive environment, comprehensive benefits, and the highest quality of care for our customers. 

Position Summary: 

As an IT Field Service Technician, you will be expected to report in via email to the office for scheduled tasks, and report on all completed tasks.  You will handle on-site support for customers, as well as aid in installations of customer locations.    During on-site support you will focus on Windows based PC’s and our various Surveillance and Door Access Control software, as well at troubleshooting and replacing hardware for the various products we install.  You will need to be able to troubleshoot PC’s and will need to know basic IT Networking Skills.  Willing to train the right candidate. 

Requirements and Skills: 

  • IT Networking knowledge 

  • Experience with Office products including Microsoft Word and Excel 

  • Experience with Google products including Docs and Calendar 

  • Eagerness to learn and keep up with new technology 

  • Ladder and Lift work may be necessary 

  • Willingness to travel, including overnight stays 

  • Good Troubleshooting Skills 

  • Good Customer Service Skills 




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