This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Bellefontaine, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.

Position Overview

The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.

Key Responsibilities

Greet and check in patients with professionalism and warmth
Answer and make incoming/outgoing phone calls
Schedule and confirm appointments
Handle patient invoicing and payment collection
Provide general office and administrative support
Perform insurance verification if needed
Maintain accurate patient records and assist with office workflow

Qualifications

Prior experience in a patient-facing, administrative, or healthcare setting preferred
Strong customer service and communication skills
Ability to multitask and maintain attention to detail
Professional, dependable, and team-oriented demeanor
Comfortable working in a retail-influenced healthcare environment

Compensation & Benefits

Hourly Rate: $16–$18
Vision and Dental
401(k) benefits
PTO, vacation time, and a paid mental health day
Access to Dave Ramsey’s SmartDollar financial wellness program
Monday–Friday schedule with holidays and weekends off

If you think this role could be a good fit, we'd love to chat!

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Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.

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Hearing Healthcare Recruiters: 714.277.6014 (Pacific Time Zone)

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