Front Office Coordinator

Job DetailsJob Location: Bellevue Nonsurgical - Bellevue, WA 98005Salary Range: $25.00 - $27.00 HourlyFront Office Coordinator — Athenix (Bellevue, WA) Type: Part-time (ideally Monday, Wednesday, Friday; schedule negotiable) Athenix delivers evidence-based aesthetic and body-contouring care focused on exceptional patient experience and measurable outcomes. Our Bellevue practice pairs high-quality clinical care with a collaborative, team-oriented environment. Position Summary The Front Office Coordinator is the patient’s first point of contact and a critical part of clinic operations. This part-time role manages front-desk tasks, patient communications, scheduling, insurance verifications, and administrative workflows, and supports marketing efforts (social media content and before/after photo coordination) to ensure a seamless, professional experience for patients and efficient clinic operations. Key Responsibilities Greet patients and maintain a welcoming, professional front-desk presence Manage appointment scheduling, confirmations, rescheduling, and patient arrival flow to optimize clinic efficiency Perform patient check-in/check-out, collect signatures, verify demographics, and obtain necessary consents and pre-visit documentation Field phone calls, emails, and online inquiries; provide accurate information and route clinical questions to appropriate team members Verify insurance eligibility and benefits, collect co-pays and payments, and process transactions accurately Coordinate pre-operative and post-operative communications (instructions, arrival times, follow-up reminders) with patients and clinical staff Maintain organized patient records, ensure secure storage of photos and documents, and perform accurate EMR data entry Assist with prior authorizations, referral coordination, and scheduling of labs/tests as requested by clinical staff Support inventory tracking for front-office supplies and assist with basic administrative tasks as needed Coordinate, capture, and organize patient before/after photos per policy; ensure secure, HIPAA-compliant photo storage and labeling Assist in creation and scheduling of social media content (work with Practice Manager/marketing lead for approvals and compliance) Escalate patient concerns, complaints, or scheduling conflicts to Practice Manager or clinical leads promptly Participate in staff meetings, trainings, and contribute to a positive team environment Qualifications Qualifications & Skills Previous front-desk or administrative experience in a medical, aesthetic, surgical, dermatology, or high-volume clinic preferred Experience or comfort with basic social media content creation and before/after photography workflows preferred Strong customer service and communication skills; professional, friendly demeanor Organized, detail-oriented, and able to multitask in a fast-paced environment Proficient with EMR systems, Microsoft Office, and basic POS/credit card processing Understanding of patient confidentiality and HIPAA requirements; ability to handle protected health information securely Comfortable handling payments, insurance verification, and basic billing tasks Ability to work the requested part-time schedule (Monday, Wednesday, Friday preferred) with flexibility as needed High school diploma required; additional administrative or marketing training a plus