Responsibilities
- Work closely with product and business teams to identify research topics
- Act as a thought leader in the domain of research, while advocating for the people who could use our products
- Design and execute end-to-end custom primary research using a wide variety of methods
- Design studies that address both user behavior and attitudes
- Work independently and autonomously
- Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
- Communicate results and recommendations through clear presentations, reports, and data visualizations tailored to diverse stakeholder audiences
- Work cross-functionally with design, product management, content strategy, engineering and marketing
- Generate insights that both fuel ideation and evaluate designs
Minimum Qualifications
- Bachelor’s degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master’s degree and 11+ years of relevant experience, or PhD and 8+ years relevant experience
- Experience coding with R or Python
- Experience with survey design and response effects
- Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
- Interest in and experience executing hands-on, primary research
- Experience translating research findings into strategic narratives
Preferred Qualifications
- Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience with consumer products, consumer insights, or product development
$164,000/year to $227,000/year + bonus + equity + benefits
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