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Sales Associate

Rocky's Ace Hardware
Posted a day ago, valid for 16 days
Location

Bellingham, MA 02019, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The sales associate position focuses on delivering exceptional customer service while efficiently processing sales and managing cash register operations.
  • Candidates should possess strong sales skills and be able to perform various store tasks, including cashiering, stocking, and maintaining store cleanliness.
  • Collaboration with the management team is essential to meet sales and productivity goals, as well as to develop strategies to increase store traffic.
  • The role requires engaging with customers, answering inquiries, and ensuring compliance with promotional activities and mystery shop standards.
  • The position typically requires 1-2 years of retail experience, with a salary range of $30,000 to $35,000 per year.

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

 

Essential Duties:

  • Ability to combine amazing customer service with strong sales skills;
  • Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
  • Work with management team to achieve established sales and productivity goals;
  • Assisting in maintaining the good working condition of store equipment;
  • Work with management to develop and execute ideas and activities to increase store traffic;
  • Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
  • Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
  • Greet customers as they enter the store
  • Answer phone calls
  • Maintain awareness of all promotions and advertisements
  • Accurately and efficiently ring on registers and maintain all cash at registers
  • Maintain orderly appearance of register area and supplies stocked
  • Solicit customers to open an Ace Rewards card
  • Issuing receipts, refunds, credits or change due to customers
  • Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

 

 




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