Body Shop Technician

Description

Body Shop Manager

About Us

Team Body and Paint is a trusted, family-owned collision repair center located in the heart of Bend, Oregon. We’re known for our top-quality work, customer-first attitude, and strong ties to the community. With decades of experience and a commitment to excellence, we take pride in restoring vehicles — and peace of mind — to our customers.

Position Overview

We are seeking a motivated and experienced Body Shop Manager to lead our high-performing team. This individual will be responsible for overseeing daily operations, ensuring exceptional repair quality, managing workflow, and maintaining strong customer and insurance partner relationships.

If you’re a hands-on leader with a deep understanding of collision repair operations and a passion for team success, we’d love to meet you.

Key Responsibilities

• Manage daily operations of the body shop, including staff scheduling, job flow, and quality control
• Provide leadership and direction to technicians, estimators, and support staff
• Ensure repair work meets or exceeds industry standards for safety and quality
• Oversee estimates, supplement processing, parts ordering, and customer communication
• Maintain compliance with OSHA and environmental regulations
• Build and maintain relationships with insurance adjusters and vendors
• Monitor KPIs and implement improvements to drive profitability and efficiency
• Resolve customer concerns professionally and promptly
• Hire, train, and evaluate team members

Qualifications

• 5+ years of experience in a collision repair or auto body shop environment
• 2+ years in a leadership or management role
• Strong knowledge of collision repair practices, estimating software (CCC ONE preferred), and workflow management
• Excellent communication and organizational skills
• Proven ability to lead a team in a fast-paced, customer-focused environment
• I-CAR or OEM certifications are a plus
• Valid driver’s license and clean driving record

What We Offer

• A positive, family-oriented work culture
• Opportunity to grow with a reputable local business
• Competitive pay with performance incentives
• Health benefits, retirement plan, paid vacation, and holidays
• State-of-the-art facility with modern equipment