Event Sales Manager

About Tilray Brands, Inc.

Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is  leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences. Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages.  

Event Execution

• Ensure all banquet events are set up, staffed, and executed according to BEOs (Banquet Event Orders)

• Complete room setup, décor placement, table arrangements, buffet lines, bars, and service stations

• Confirm event spaces are clean, organized, and guest-ready before every function

• Manage timelines so events start and finish on schedule

• Adapt quickly to last-minute event changes or guest requests

Guest Experience

• Provide a high level of hospitality to banquet hosts and guests

• Act as the main point of contact during events to resolve issues quickly and professionally

• Ensure service standards are upheld throughout the event

• Anticipate guest needs and create a smooth, memorable experience

Team Leadership

• Lead, train, schedule, and supervise banquet staff

• Communicate clear expectations before each event

• Hold staff accountable for service standards,

• Support staff during high-volume events and lead by example on the floor

• Foster teamwork between banquet, kitchen, bar, and management team.

Communication & Organization

• Make sure that all BEO’s, CC AUTH's are submitted and printed two weeks prior to the event.

• Review BEOs daily and communicate all event details to FOH and BOH teams

• Work closely with chefs, and FOH managers to ensure accurate execution

• Maintain strong communication before, during, and after each event

• Ensure all changes, special requests, allergies, and timelines are clearly relayed to the team

Financial Responsibility

• Manage banquet labor to align with sales and business needs

• Monitor supply usage and help control operating costs

• Support profitability through efficient staffing and execution

• Minimize waste, breakage, and unnecessary overtime

• Understand revenue goals and help drive banquet success

Standards & Cleanliness

• Maintain high standards of cleanliness, organization, and safety in banquet spaces and storage areas

• Ensure equipment is properly set, stored, and maintained

• Enforce health department standards, food safety, and alcohol service policies

• Confirm all breakdown and reset duties are completed after events

Problem Solving & Accountability

• Stay calm under pressure and make effective decisions during service

• Handle complaints or operational issues professionally and immediately

• Take ownership of event success from start to finish

• Follow through on details and hold the team accountable for execution

Professionalism

• Show up on time- If you’re going to be late, you need to reach out to your manager (Maki) letting them know.

• Maintain a professional appearance and attitude at all times

• Be dependable, flexible, and available during nights, weekends, and holidays as business demands

• Represent the company positively with clients, guests, and team members

• Demonstrate urgency, attention to detail, and a solutions-focused mindset

Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.  

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process. 

Tilray does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Tilray or any of its subsidiaries, directly or indirectly, will be considered Tilray Brands, Inc. property. Tilray will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.