Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!Â
Job Summary: Â
The room attendant will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay. Â
Duties/Responsibilities: Â
Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaningÂ
Checks the inventory of cleaning cart and adds any necessary suppliesÂ
Knocks and announces self before entering room; returns at a later time if rooms are occupiedÂ
Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacementsÂ
Neatly makes beds and stocks towels, washcloths, and hand towels according to policies Â
Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policesÂ
Wipes surfaces in room and cleans mirrorsÂ
Vacuums floors and removes trashÂ
Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policyÂ
Ensures room meets hotel standards with a final room inspection Â
Notifies supervisor of room availability and reports any suspicious activity to securityÂ
Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as neededÂ
Notifies maintenance department of needed maintenance or repairsÂ
Takes found items to designated lost and found area if guest has checked out Â
Performs other related duties as assigned Â
Required Skills/Abilities: Â
Detail-oriented and thoroughÂ
Ability to remain discreet and respect the privacy of guestsÂ
Ability to perform consistent work to the highest of standards Â
Ability to interact with guests in a pleasant, friendly wayÂ
Education and Experience: Â
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needsÂ
Ability to read, write, speak, understand, and communicate in basic English preferredÂ
Physical Requirements: Â
Must be able to access and navigate the facility.Â
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.Â
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.Â
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