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Job Description:
At Ryder, our most important competitive advantage is our people.āÆĀ CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator,Ā youāllĀ be part of a dynamic team, equipped to succeed and empowered to develop your transportation &Ā logisticsĀ career. This is an essentialĀ industryĀ andĀ weāveĀ been in the game since 1933!Ā
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The Rental Sales RepresentativeĀ is responsible forĀ acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations,Ā and Asset Management whileĀ utilizingĀ excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit.⯠In this role, you willĀ acquireĀ proven industry knowledge, skills,Ā and resources to develop your relationship-building.āÆĀ We allow you to carve out your own career path and promote from within, based on performance.Ā
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IfĀ you'reĀ motivated, coachable, and looking to get your sales, operations, or management career started,Ā you'veĀ come to the right place.⯠Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401Ā (k)Ā employer match, and a discount onĀ RyderShares!Ā
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Shop Location: Benicia, CA
Hours: 7:00AM TO 4:00PM
Schedule: Monday -Friday
Hourly | Paid Weekly!Ā
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Here itĀ fromĀ peopleĀ whoĀ work here!Ā
https://www.youtube.com/watch?v=usBbl6L1V6EĀ
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This is Ryder:Ā
https://www.youtube.com/watch?v=b24PFgxvVS0Ā
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Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ā
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You thoughtĀ thatĀ was it?Ā Take a lookĀ at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation"Ā byĀ Women in Trucking,Ā one ofĀ Fortune Magazineās āWorldās Most Admired Companiesā, & one of āReader's Choice Excellence Awardsā byĀ Inbound Logistics.Ā What about our green initiativeā¦?āÆWe have the largest EV footprint in the U.S.āÆIn addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"Ā
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Essential FunctionsĀ
Sales & Marketing:Ā
Handle sales and sales process for inbound calls as well as outbound solicitationĀ
Responsible for executing the business unit's marketing planĀ
Maintain current accurate data within the company's marketing databaseĀ
Maximize rate opportunities within the market placeĀ
Responsible for generating rental, lease and used vehicle sales leadsĀ
Maintain and expand relationships with existing customer baseĀ
Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandĀ
Meet overall Ryder market share by successfully executing the sales and marketing initiativesĀ
Operations & Asset Management:Ā
Responsible for the overall profitably, operations and asset management of a rental locationĀ
Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfactionĀ
Maintain compliance with company, local, state, federal and other regulatory agenciesĀ
Complete understanding of marketplace conditionsĀ in order toĀ maximize utilization of the rental fleetĀ
Customer:Ā
Drive profitable revenue growth byĀ maintainingĀ and growing customer relationshipsĀ
Responsible for overall satisfaction for all internal and external customersĀ
Reconcile all customer concerns, issues, and disputesĀ in order toĀ maintainĀ the ongoing relationshipĀ
Communication:Ā
Builds constructive and effective relationships with both internal and external customersĀ
Maintain composure when addressing stressful situationsĀ
Clearly articulates Ryder's product and service offeringsĀ
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Additional ResponsibilitiesĀ
On a voluntary basis as well as based on scheduling, the Rental Sales Representative willĀ be requiredĀ to perform the role of On-Call Representative based on work schedules asĀ determinedĀ byĀ theĀ Supervisor.Ā
Performs other duties as assigned.Ā
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Skills and AbilitiesĀ
Strong verbal and written communication skillsĀ
Ability to get both verbal and written communication across that has the desired effectĀ
Goal-oriented, drivenĀ for results, assertive, and deal well with ambiguityĀ
Possesses a high degree of initiativeĀ
Must haveĀ aĀ high levelĀ of energy and be a self-motivated and self-directed personĀ
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignmentsĀ
Ability to focus on multiple projects and activities simultaneouslyĀ
Flexibility toĀ operateĀ and self-driven to excel in a fast-paced environmentĀ
Ability to create andĀ maintainĀ professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ā
Demonstrates customer service skillsĀ
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QualificationsĀ
H.S. diploma/GEDĀ requiredĀ
One (1) year or more sales experienceĀ requiredĀ
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#LI-AC
#INDexemptāÆāÆĀ Ā
#FBĀ Ā
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Job Category
Sales SupportOur Culture & Commitment:
At Ryder, youāre trusted to make an impactāwhile enjoying room to grow and having a voice thatās heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
TheĀ compensationĀ offeredĀ toĀ a candidate may be influenced by a variety of factors, including the candidateās relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.Ā The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/orĀ type.Ā CompensationĀ ranges for the position are below:
Pay Type:
HourlyMinimum Pay Range:
$24.00Maximum Pay Range:
$24.00Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.Ā
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.Ā During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughĀ www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atĀ careers@ryder.comĀ orĀ 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickingĀ here.
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