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Front Desk Agent

DBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC
Posted 2 days ago, valid for 24 days
Location

Bensenville, IL, US

Salary

$20 - $22 per hour

Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • The Holiday Inn Express Bensenville is seeking a Front Desk professional with at least 1 year of IHG hotel experience for a full-time position.
  • The salary range for this role is $20-22 per hour, depending on experience.
  • Responsibilities include welcoming guests, handling reservations, and maintaining smooth front desk operations.
  • Candidates should possess strong customer service and communication skills, and be able to work evenings, weekends, and holidays as needed.
  • The position offers benefits such as a 401(k), performance-based bonuses, employee discounts, and opportunities for career advancement.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
We're Hiring: Front (IHG Experience Required)
Location: Holiday Inn Express Bensenville – 811 E Grand Ave, Bensenville, IL 60106
Salary Range: $20-22 per hour (based on experience)
Job Type: Full-time (Evenings, Weekends & Holidays as needed)

Are you a hospitality professional with IHG hotel experience looking to take your career to the next level? Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

Responsibilities:

  • Welcome guests with warmth and professionalism during check-in and check-out
  • Handle reservations, phone calls, and guest requests efficiently using IHG systems
  • Maintain accurate records and ensure smooth front desk operations
  • Resolve guest concerns promptly and provide outstanding service
  • Communicate with other departments to ensure seamless guest experiences
  • Assist with Park, Sleep & Fly packages offered at the hotel
  • Perform other duties as assigned to support daily hotel operation
Requirements:

  • At least 1 year of experience working at an IHG property (REQUIRED) or strong Customer service experience
    • IT background would be welcome as well
  • Strong customer service and communication skills
  • Familiarity with IHG systems (e.g., Hotel Key)
  • Dependable, professional, and self-motivated
  • Able to work evening, weekend, and holiday shifts
  • Team Player
Benefits:

  • Competitive pay
  • Employee discounts on hotel stays
  • Performance-based bonuses
  • Sick Leave
  • Paid leave on first anniversary
  • Career growth opportunities within the hotel
Location: On-site at Holiday Inn Express Bensenville
811 E Grand Ave, Bensenville, IL 60106

Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!

Job Type: Full-time

Schedule:

  • Evening shift
Work Location: In person

Job Type: Full-time



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