Benefits:
- Employee discounts
- Flexible schedule
- Health insurance
Summary of Position: Â
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
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Duties and Responsibilities:Â
- Welcome and greet guests within 30 seconds. Make all of our guests feel comfortable and let them know you’re there to personally take care of themÂ
- Introduce yourselfÂ
- Inform guests of specials and menu changesÂ
- Make recommendations you genuinely feel your guest will enjoy
- Answer questions about our food, beverages, and other restaurant functions and servicesÂ
- Take food and beverage orders from guests, enter orders into the micros system, double-check to ensure accuracy, which relays orders to the kitchen and bar. Â
- Deliver food and beverages from the kitchen and bar to guests in a timely manner (1-minute drink orders)
- Perform side work at the start and end of each shift as required by the service station assignmentÂ
- Anticipated the guests' needs i.e. napkins, drink refills, appetizer plates
- Build RegularsÂ
- Maintain clean service areas and pre bus tablesÂ
- Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requestsÂ
- Prepare final bill, present the check to the guest, accept payment, process credit card charges or make a change if applicableÂ
- When dropping check, don’t travel too far, check back asapÂ
- Be ready and willing to assist fellow servers as situations arise
- Be ready and willing to assist the bus person/hostess with clearing and resetting tables Â
- Thank guests for their visit and invite them to returnÂ
- Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisorÂ
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Qualifications:Â
- Minimum 1 year of service experienceÂ
- Be able to communicate and understand the predominant language(s) of our guestsÂ
- Must have a basic knowledge of dining room and service procedures and functionsÂ
- Possess basic math skills and have the ability to handle money and operate a micros system Â
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
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