Sales Operations Manager (Chicago-based)

Sales Operations Manager (SaaS) (Chicago-based) Perks & Benefits 

• Competitive Compensation – annual salary range $75,000 to $100,000 + bonus 
  
• Robust Benefits Package – a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays. 
  
• Perks That Support You – a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together. 
  
• Snack & Beverage Fuel – a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day. 
  
• In-Office, Hybrid Schedule by Design: – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  

• Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  
• On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  
• Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  
• Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  
• Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  

Sales Operations Manager (SaaS) (Chicago-based) Requirements 

• 5+ years of experience in Sales Enablement, Sales Training, or a quota-carrying SaaS sales role with a strong coaching component  
  
• Background working with Account Executives in B2B SaaS, ideally in MarTech, digital marketing, or data-driven platforms  
  
• Strong understanding of what “good” looks like in a sales conversation across discovery, demo, and close  
  
• Experience using or willingness to adopt AI and conversation intelligence tools (Gong, Chorus, or similar) to improve sales performance  
  
• Proven ability to coach and influence reps in a way that drives real behavior change  
  
• Comfortable giving direct, honest feedback while building trust with the team  
  
• Experience working with mid-market and enterprise sales cycles, including multi-threaded deals  
  
• Ability to break down complex concepts into clear, simple, and compelling messaging  
  
• High level of ownership and accountability for improving team performance  
  
• Curiosity and adaptability in learning new tools, especially as AI continues to evolve how sales teams operate 
  

Sales Operations Manager (SaaS) (Chicago-based) Responsibilities 

• Sit in real sales conversations across discovery, demo, and late-stage deals to identify where execution breaks down and where it can be elevated  
  
• Use conversation intelligence and AI tools to analyze call patterns, messaging effectiveness, and deal progression  
  
• Coach Account Executives directly on how to run stronger conversations, ask better questions, and control deal momentum  
  
• Identify patterns in both won and lost deals and turn those insights into practical, repeatable guidance for the team  
  
• Leverage AI to surface insights faster, highlight coaching opportunities, and scale what’s working across the team  
  
• Lead live coaching sessions, role plays, and deal reviews that improve confidence and consistency across reps  
  
• Refine how we position seoClarity’s value across SEO, AI, and digital marketing conversations so it lands clearly with prospects  
  
• Partner closely with Sales leadership to pinpoint performance gaps and address them in a focused, actionable way  
  
• Help reps navigate complex, multi-stakeholder enterprise deals with stronger storytelling and business alignment  
  
• Improve how reps handle objections, pricing conversations, and competitive positioning