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Help keep our clubs safe, shiny, and member-ready!
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Why you’ll love it
Your work is visible and valued—members enjoy safer, cleaner clubs, and teams can focus on delivering great workouts because you’ve got the facilities dialed in.
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About the role
You’re the go-to problem solver who makes the Ultimate Fitness Experience possible. Using ServiceChannel, you’ll manage work orders, knock out repairs, and keep our clubs safe and functional—with plenty of high-five moments from happy teammates.
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What you’ll do
- Manage and close out facility work orders in ServiceChannel, meeting KPI timelines.
- Prioritize urgent repairs and proactively communicate changes or delays.
- Perform routine club inspections to spot hazards and maintenance needs.
- Handle hands-on fixes: carpentry, tile, painting, drywall, and general building repairs.
- Complete assigned plumbing, electrical, and mechanical maintenance.
- Keep managers and the Facilities team updated on repair status and timelines.
- Travel between assigned clubs in your own vehicle (mileage reimbursed).
- Support after-hours/emergency on-call needs as scheduled.
- Attend required meetings and follow all club, service, and emergency procedures.
What you bring
- 1–4 years of facilities experience (preferred).
- Basic skills in carpentry/painting/drywall and general repair.
- Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
- Familiarity with ServiceChannel or similar CAFM/FMS.
- Strong work ethic: punctual, organized, detail-oriented, and safety-minded.
- Friendly, professional, and patient communicator (verbal & non-verbal).
- Clean, professional appearance and great customer service instincts.
- Ability to choose and use the right tools safely and effectively.
- Valid Driver’s License and willingness to work flexible hours.
- Multi-site facilities maintenance experience (essential).
- Relevant facilities certifications are a plus.
Perks & benefits
- Complimentary gym membership + guest privileges
- Discounts on Personal Training, Mind&Body, Aquatics, Kids Programs
- Discounts on Serenity Day Spa services and apparel
- Employee referral gift
- In-house continuing education + CEC reimbursement
- Full-time extras: Medical, Dental, Vision, Supplemental & Group Life Insurance, 401(k), Paid Time Off
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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