Virtual Banking Representative - Full Time

Job Title: Virtual Banking Representative

Status: Full Time 

Location: Bethalto

Salary: $19.23

Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf 

About Us: 

1^st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Virtual Banking Representative.

Job Summary: 

We are seeking a Virtual Banking Representative to assist members and potential members with their Credit Union needs, including setting up new accounts, account maintenance and promoting products and services. Tasks and duties are completed by utilizing virtual and online channels. 

Key Responsibilities: 

- Opening and closing accounts, processing loan request 

- Provide excellent member service and resolve inquiries. 

- Promote products and services to meet member needs. 

- Ensure compliance with policies and regulations. 

Qualifications: 

- High school diploma or equivalent; High School Internships also available

- Customer service experience is a plus. 

- Strong communication skills and attention to detail. 

- Must be comfortable being on camera at all times while servicing members and comfortable with emerging technologies. 

What We Offer: 

- Competitive salary and benefits. 

- Opportunities for career growth. 

- Supportive team environment. 

Schedule:

- Monday – Friday 8:00 AM – 6:00 PM 

- Saturday Hours 8:00 AM – 12:00 PM 

- Full Time Employees have a 40-hour work week within the hours listed above.

Disclaimer: Must be able to work and travel to different credit union locations as determined by management.

1^st MidAmerica is an Equal Opportunity Employer.