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Customer Service Representative

J. W. Rook & Son, Inc.
Posted 5 months ago, valid for 16 days
Location

Bethel, Pitt County 27812, NC

Salary

$30,000 - $40,000 per year

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • J.W. Rook & Son Inc. is hiring a customer service representative to manage daily operations and account servicing.
  • Candidates should have at least 2 years of experience in insurance or a customer service-related role.
  • The position offers a salary ranging from $30,000.00 to $40,000.00 per year, along with commission and bonus opportunities.
  • Responsibilities include supporting customers, maintaining client relationships, and meeting sales goals for new and renewal business.
  • The office is located at 122 W Andrews Street, Bethel, NC 27812, and a North Carolina P&C license is preferred or must be obtained within 6 months.

Job Description:

J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts.聽





Responsibilities:


路聽 聽 聽 聽 聽Supports Customers with direct services and sales related activities

  • Develop strong client relationships that result in the sale of additional policies
路聽 聽 聽 聽 聽Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies

路聽 聽 聽 聽 聽Responsible for delivering service in a courteous, professional, and efficient manner

路聽 聽 聽 聽 聽Respond to questions and requests from customers quickly and accurately
路聽 聽 聽 聽 聽Pro-actively prospect and generate new business appointments

  • Round out and provide analysis on renewal strategies
  • Maintain existing client relationships that result in a high retention rate
  • Meet sales goals for new business and renewal of existing customers
  • Develop and maintain positive relationships with partner insurance carriers




Office Location
: You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812





Compensation
:聽

路聽 聽 聽 聽 聽Salary plus commission

路聽 聽 聽 聽 聽Bonus Opportunities

路聽 聽 聽 聽 聽Full health benefits

路聽 聽 聽 聽 聽401k

路聽 聽 聽 聽 聽Paid time off


Qualifications:

路聽 聽 聽 聽 聽2+ years of experience in Insurance or other Customer Service-related role

路聽 聽 聽 聽 聽North Carolina P&C license preferred or will be required to obtain within 6 months








About J.W. Rook & Son Inc.:

J.W. Rook is an Independent Insurance Agency located in Bethel, N.C. and has been in business there for over 100 years. We offer Auto, Home, Business, & Life insurance.聽




Compensaci贸n: $30,000.00 - $40,000.00 per year



YOUR FUTURE as an Independent Insurance Agent Starts Here


If you鈥檙e looking for a career that offers flexibility, job stability, strong compensation, and more, then you鈥檝e come to the right place! Working with an IIANC member agency is a great career choice!

IIANC鈥檚 members are Trusted Choice庐 independent insurance agencies located all across North Carolina. You鈥檒l find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?


This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.




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