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Help keep our clubs safe, shiny, and member-ready!
Why you’ll love it
Your work is visible and valued—members enjoy safer, cleaner clubs, and teams can focus on delivering great workouts because you’ve got the facilities dialed in.
About the role
You’re the go-to problem solver who makes the Ultimate Fitness Experience possible. Using ServiceChannel, you’ll manage work orders, knock out repairs, and keep our clubs safe and functional—with plenty of high-five moments from happy teammates.
What you’ll do
- Manage and close out facility work orders in ServiceChannel, meeting KPI timelines.
- Prioritize urgent repairs and proactively communicate changes or delays.
- Perform routine club inspections to spot hazards and maintenance needs.
- Handle hands-on fixes: carpentry, tile, painting, drywall, and general building repairs.
- Complete assigned plumbing, electrical, and mechanical maintenance.
- Keep managers and the Facilities team updated on repair status and timelines.
- Travel between assigned clubs in your own vehicle (mileage reimbursed).
- Support after-hours/emergency on-call needs as scheduled.
- Attend required meetings and follow all club, service, and emergency procedures.
What you bring
- 1–4 years of facilities experience (preferred).
- Basic skills in carpentry/painting/drywall and general repair.
- Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
- Familiarity with ServiceChannel or similar CAFM/FMS.
- Strong work ethic: punctual, organized, detail-oriented, and safety-minded.
- Friendly, professional, and patient communicator (verbal & non-verbal).
- Clean, professional appearance and great customer service instincts.
- Ability to choose and use the right tools safely and effectively.
- Valid Driver’s License and willingness to work flexible hours.
- Multi-site facilities maintenance experience (essential).
- Relevant facilities certifications are a plus.
Perks & benefits
- Complimentary gym membership + guest privileges
- Discounts on Personal Training, Mind&Body, Aquatics, Kids Programs
- Discounts on Serenity Day Spa services and apparel
- Employee referral gift
- In-house continuing education + CEC reimbursement
- Full-time extras: Medical, Dental, Vision, Supplemental & Group Life Insurance, 401(k), Paid Time Off
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
