IT Operations Project Manager

POSITION SUMMARY

We are seeking a skilled IT Operations Project Manager to plan, coordinate, and deliver IT operations projects for a large federal program. This role manages cross-functional teams through the full project lifecycle, ensuring on-time delivery, budget adherence, and stakeholder alignment across service delivery, infrastructure, and operations initiatives.

KEY RESPONSIBILITIES

• Plan and manage IT operations projects from initiation through closeout, including scope, schedule, budget, risk, and communications management
• Develop and maintain project artifacts: charters, work breakdown structures, integrated master schedules, risk registers, and status reports
• Facilitate weekly project reviews, steering committee briefings, and stakeholder communications with federal program offices
• Coordinate across IT operations, infrastructure, cybersecurity, and service desk teams to resolve dependencies and remove blockers
• Track project milestones, deliverable completion, and KPIs; escalate issues in accordance with the program's governance framework
• Support Agile and hybrid delivery models; facilitate sprint planning, retrospectives, and backlog grooming as needed
• Maintain compliance with federal IT project management standards and the program's quality management system

REQUIRED QUALIFICATIONS

• Bachelor's degree in Information Technology, Business, or related field
• 7+ years of project management experience, with 4+ years in federal IT programs
• PMP certification (active and in good standing)
• Demonstrated experience managing IT operations, infrastructure, or service delivery projects
• Proficiency with project management tools: MS Project, Jira, or Confluence
• Strong written and verbal communication skills; experience preparing executive-level briefings

Clearance: Must be eligible to obtain and maintain a federal Public Trust background investigation (MBI or HBI). U.S. citizenship or permanent residency required.

PREFERRED QUALIFICATIONS

• ITIL 4 Foundation certification
• Agile/SAFe certification (PMI-ACP, SAFe Agilist)
• Experience supporting NIH, HHS, or federal research IT programs
• Familiarity with federal acquisition and performance monitoring requirements

BENEFITS

Avyanna LLC offers a competitive salary and comprehensive benefits package including health, dental, vision, 401(k), paid time off, and professional development support.

Avyanna LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.