Identity Services Manager

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Identity Services Manager, University Information Services (UIS) - Georgetown University, provides knowledge, skillsets and subject matter expertise for provisioning/deprovisioning, federation, authentication and access management, and directory services.  This position will also support the design, implementation and ongoing improvement of data validation and feedback interfaces for core business systems.

In this role, you will apply your knowledge and skillsets to provide support, consultation, design services, testing, documentation and implementation for Okta, Sailpoint, LDAP, Shibboleth/SAML and Linux based systems. That will include configuration/implementation of new functionality, versioning, modify existing set ups, and provide support for trouble shooting various issues or incidents.

Duties include but are not limited to:

• Management of existing Linux based systems and applications, infrastructure support and identity integrations with various technologies and services.

• Ensuring collaboration and cross-training across multiple software platforms.

• Managing and prioritizing development projects to align with organizational goals.

• Implementing best practices for software development and maintenance.

• Reporting on project progress and team performance to senior leadership.

Fully detailed outlining of tasks specific to the position should be reserved for the Responsibilities section below.

Work Interactions

This position will report to the Director of Identity and Access Management, UIS. The work of the Identity Services Manager is essential to the organization's overall success, as it directly impacts the efficiency and reliability of our higher education platforms. This role will collaborate closely with other department members and stakeholders, ensuring that development efforts support the broader mission and goals of Georgetown University.

Requirements and Qualifications

Bachelors in Computer Science or relevant experience

2+ years of software engineering experience (Java or Python preferred, but open to other languages).

Strong background in API-first design, microservices, event-driven architecture, and cloud technologies.

Familiarity with Workday, Ellucian Banner and Okta a plus.

Proficiency with Lucidchart, Jira, and Confluence.

A collaborative mindset with the ability to ask bold questions, influence direction, and lead solutioning conversations.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.