Security Engineer

Who Are We 

Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide.  

We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know. 

Why This Role Matters  

Protect and Enable, Detect and Respond, Engineer and Improve. 

As a Security Engineer based in Bethlehem, US, you will play a vital role in safeguarding the platforms that underpin critical infrastructure used by customers across the globe. 

You will help build, operate, and continuously improve Hansen’s global security engineering and incident response capability, ensuring threats are detected early, incidents are handled decisively, and security is embedded across cloud, endpoints, and applications. 

What You’ll Do  

• Engineer Security Operations: Manage, tune, and optimize security platforms (SIEM, XDR, EDR, email, cloud security tools) to ensure accurate detection and actionable alerting. 

• Respond to Incidents: Support security incident response across the Americas time zone, ensuring effective triage, investigation, documentation, and handover across global teams. 

• Automate & Scale: Design and implement SOAR playbooks and workflows to automate response, reduce manual effort, and improve SOC efficiency. 

• Strengthen Cloud Security: Enhance the security posture of cloud environments (AWS, Azure, GCP) by implementing controls, monitoring, and secure DevSecOps practices. 

• Reduce Risk: Drive vulnerability management activities, prioritize remediation, and support compliance and regulatory requirements. 

• Continuously Improve: Contribute to the evolution of security processes, tooling, documentation, and incident response maturity across Hansen. 

What You Bring 

• 4+ years of experience in information security, with hands‑on focus in security operations, cloud security, or security engineering. 

• Strong experience with security platforms such as SIEM, XDR, EDR, vulnerability management, and email security tools. 

• Hands‑on exposure to SOAR platforms (e.g. Splunk SOAR, Palo Alto XSOAR, Swimlane, Tines) and a passion for automation. 

• Solid scripting and automation skills (Python, PowerShell, or Bash). 

• Practical experience securing public cloud environments (AWS, Azure, or GCP), including identity, monitoring, and workload protection. 

• Strong understanding of networking, operating systems, and common attack techniques. 

• Ability to work independently while collaborating effectively across a distributed, global security team. 

Benefits and Perks  

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.