Maintenance/Housekeeping

Position Summary

The Maintenance/Housekeeping role ensures that the facility is safe, clean, and well-maintained to support residents, staff, and visitors. This position combines preventive maintenance, repair work, and cleaning duties to provide a safe, comfortable, and sanitary environment, with particular attention to the unique needs of residents in memory care and behavioral care units.

Key Responsibilities

Maintenance Duties

• Perform routine and preventive maintenance on building systems, equipment, and grounds, including HVAC, plumbing, electrical, and appliances.

• Respond promptly to work orders, repair requests, and urgent maintenance issues.

• Conduct safety inspections to identify hazards, correct issues, and maintain a safe environment for residents and staff.

• Maintain maintenance logs, service records, and inventory of tools and supplies.

• Assist in setting up rooms, furniture, and equipment for activities, events, or new admissions.

• Collaborate with external vendors and contractors as needed for specialized repairs or inspections.

Housekeeping Duties

• Clean resident rooms, common areas, restrooms, and high-traffic areas according to facility standards and infection-control policies.

• Handle laundry, linens, and trash removal while ensuring compliance with sanitation standards.

• Use appropriate cleaning chemicals, supplies, and equipment safely and effectively.

• Ensure cleaning tasks are completed efficiently without disturbing residents, especially in memory-care units.

• Report maintenance or safety issues discovered during housekeeping activities.

Memory & Behavioral Care Considerations

• Work calmly around residents with dementia, cognitive decline, or behavioral challenges, minimizing disruptions and stress.

• Recognize residents at risk for wandering or agitation and coordinate with care staff to ensure safety during cleaning or maintenance tasks.

• Apply trauma-informed approaches to maintain a resident-centered, respectful environment.

• Adjust work schedules and methods to accommodate residents’ routines, minimizing overstimulation.

Safety & Compliance

• Follow all OSHA, HIPAA, and facility-specific safety protocols.

• Maintain emergency equipment and participate in fire drills and safety preparedness activities.

• Ensure all maintenance and cleaning tasks comply with infection control, health regulations, and memory-care safety standards.

Team Collaboration

• Coordinate with nursing, dietary, activity, and administrative staff to schedule maintenance and cleaning activities.

• Communicate issues, observations, and concerns to the Facilities Manager or Administrator.

• Participate in team meetings, safety training, and professional development as required.

Qualifications

• High school diploma or equivalent required; technical training in maintenance or facilities preferred.

• Experience in maintenance, housekeeping, or facilities management in healthcare, assisted living, or memory/behavioral care environments preferred.

• Knowledge of cleaning procedures, chemical safety, basic repairs, and preventive maintenance.

• Ability to work independently, manage time efficiently, and prioritize tasks.

• Strong observation skills and attention to detail.

• Ability to interact respectfully and calmly with residents who have cognitive or behavioral challenges.

Physical & Environmental Requirements

• Ability to stand, walk, bend, lift, and perform manual labor for extended periods.

• Ability to lift/move up to [X] lbs.

• Exposure to cleaning chemicals, maintenance equipment, and facility environments.

• Must be able to respond quickly to emergency or safety situations.