HORN & CANTLE
At Lone Mountain Ranch, our culinary program is a major source of pride. We have a deep commitment to locally sourced, farm-to-table menus that reflect our true Montana heritage. Whether guests join us at Big Sky’s favorite Horn & Cantle Restaurant, The Saloon, or on one of our signature experiences, you’ll find a mix of on-the-range classics just off the beaten path.
Our ingredients, grown locally and sourced from Montana purveyors, are the stars of Horn & Cantle’s menu. The other star, of course, is the restaurant itself. Whether guests spend their day hiking our trails, skiing, fishing trout streams, or even dogsledding, we welcome them to settle in by our roaring fireplaces and talk about adventures over our cuisine. Our food, as much as our incredible locale, tells the story of this place we’re fortunate enough to call home.
LMR VISION
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.
Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.
SUMMARYÂ
The AM Restaurant Server plays an essential role in our team, entrusted with creating a welcoming and delightful dining experience for our guests throughout the day. This role goes beyond delivering food and beverages; it’s about building connections and ensuring guests feel right at home as they enjoy their meals with us. As a valued member of our team, you will bring warmth, attentiveness, and care to every table, helping to make each guest's dining experience special.Â
The ideal candidate is friendly, intuitive, and dedicated to going the extra mile. They naturally engage with guests, creating a sense of ease and familiarity, ensuring that their needs are not only met but anticipated. A casual yet polished approach to hospitality, coupled with the ability to work efficiently in a lively and fast-paced environment, is key.Â
ESSENTIAL DUTIES & RESPONSIBILITIESÂ
- Provide guests with an exceptional dining experience by serving breakfast and lunch with attentiveness and care.
- Engage with guests in a warm, friendly manner, offering recommendations and insights to enhance their dining experience throughout the day.
- Ensure all stations are prepared, maintained, and well-stocked throughout service, paying close attention to detail.
- Offer beverages, including coffee, tea, and lunchtime drinks, with a focus on quality and presentation, including basic barista duties as needed.
- Assist with guest inquiries, helping to make their stay more enjoyable by offering personalized service.
- Work closely with your team to keep the dining area organized and ready for guests, including resetting tables and maintaining cleanliness.
- Ensure that take-out orders are prepared with the same care and attention as in-house service.
- Actively participate in ongoing training and development to continuously improve your service skills and align with the standards of the establishment.
- Build rapport with guests and colleagues, always communicating with kindness and professionalism.
- Adhere to company policies and service protocols to ensure a smooth and enjoyable dining experience for all guests.
QUALIFICATIONSÂ
- At least one year of experience in customer service, ideally in a hospitality or restaurant setting.
- Excellent communication skills, with an approachable demeanor that makes guests feel welcome and valued.
- A strong ability to multitask in a fast-paced environment while remaining organized and composed.
- Professional appearance and a commitment to delivering exceptional service.
- Familiarity with basic computer systems, including point-of-sale software and reservation platforms.
- Problem-solving abilities and a proactive approach to handling guest needs and operational tasks.
- A team player who thrives in a collaborative environment and contributes to the success of the service team.
WORK ENVIRONMENTÂ
- The environment is dynamic and guest-centered, requiring a balance of professionalism and warmth as you navigate changing situations.
- Daytime shifts, including breakfast and lunch service, are a key part of this role, with flexibility to work weekends and holidays as needed.
- This role requires regular standing, walking, reaching, and light lifting, with the ability to handle weights of 25 to 50 pounds.
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. Â
Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes.
Hourly Employee & Seasonal Employee Benefits
In addition to a competitive hourly wage, seasonal employees at Lone Mountain Ranch enjoy the following benefits:
 Seasonal Bonus Program
All hourly seasonal employees are eligible to participate.
- $1 per regular hour worked
- $1.50 per overtime hour worked
- Applies to hours worked within defined seasonal dates
- Short-term contracted roles are eligible
Employees who resign or are terminated prior to season completion are not eligible. If the season ends early due to business levels, eligible employees will still participate.
 Ranch Gratuity
- Collected on all guest stays and ranch bookings
- Added on to base hourly rate
- Distributed to eligible employeesÂ
 Employee Housing
- Offered based on availability
- Priced at a subsidized rate
- Dorm style, single family homes, ranging in distance from the Ranch
 Staff Cafeteria
- Three meals daily
- Grab-and-go options
- Snacks and hydration selections
 Employee Discounts
- 50% off food in Horn & Cantle for employee and one guest (alcohol excluded)
- 35% off retail purchases
- One discounted employee cabin stay per season (maximum two nights)
 Ranch Activities (Based on Availability)
Summer Access:
- Archery
- Axe throwing
- Hiking
- High ropes course
- Yellowstone tours
Winter Access:
- 50 miles of cross-country ski trails accessible from the Ranch
 Arrival Transportation
Complimentary airport transportation is provided on designated arrival days and times for employees traveling by air.
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