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POSITION TITLE: Shift Supervisor - The Cove
REPORTS TO: Department Manager
DEPARTMENT: Food and Beverage
POSITION SUMMARY:
The Shift Supervisor directly supervises the daily operations of the outlet - Beverage, Infinity, Cove or the Den. Ensures quality standards are maintained. Coordinates the individual and collective efforts to assign staff duties. Reports to manager any situations or updates. Makes sure all safety and Health Regulations are adhered to.
TASKS:
1. Maintains dining room and kitchen for quality assurance and service standards.
2. Checks frequently to make sure dining room equipment is being maintained.
3. Constantly inspects dining room for Health and Safety Regulations.
4. Directs hiring, assignment, training and termination of personnel.
5. Keeps weekly accounts of employees’ hours to assure labor costs are kept in line.
6. Investigates and resolves food quality and service complaints.
7. Assists manager in all aspects of the running of that particular Department.
EDUCATION OR SKILLS REQUIRED:
High School Graduate or GED equivalent. Must be able to speak, read, write, and understand primary language(s) used by the guest who typically visits the work location.
PHYSICAL ACTIVITIES: (reasonable accommodations will be made if needed)
Must be able to stand and be upwardly mobile for periods of up to four hours in length and have ability to lift 10 pounds frequently and up to 50 pounds occasionally. Must have the stamina to work at a minimum of 40 hours per week. The following activities are normally required to perform these functions: Stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.
HAZARDS:
Includes, but are not limited to: back strain, high noise levels, exposure to cigarette smoke, crowds.
BENEFITS:
401k; Medical/Dental/Vision/life/FSA sign-up after 30 days; Rocket Lawyer Legal; PTO; employee discounts
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