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ESSENTIAL JOB FUNCTIONS:
- Supervises all wagering policies of the Race& Sports books
- Ensure all AML & Title 31 procedures are followed and tracked accurately
- Supervises the function of all personnel in Sportsbook Operations insuring maximum productivity.
- Ensure Betting limits guidelines are followed
- Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
- Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets. Assures facilities and equipment are available and functioning properly.
- Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance
- Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers.
- Accurately maintains bank.
- Verifies winning tickets.
- Handles and solves any concerns and questions by customers.
- Explains wagering information when needed.
- Maintains and updates betting boards or Televisions for customers to view.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
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