Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. Requirements include a High School Diploma or GED, may require technical certification or Associate Degree, generally 2-4 years’ experience in area of responsibility. Must have a valid driver's license, pass criminal background verification, and have access to a reliable vehicle. The role may require access to export-controlled commodities and technology, requiring eligibility for U.S. Government authorizations. Unisys offers an outstanding benefits package including unlimited paid time off, 401(k) plan, comprehensive healthcare, HSA matching, and ongoing learning opportunities. The company is an equal opportunity employer committed to diversity and inclusion.
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