Digital Forensics Lab Technician

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. 

As a subsidiary of TKC Holdings, Inc. and Keefe Group, ICSolutions (ICS) has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

The Digital Forensics Lab Technician is responsible for conducting forensic data extractions from contraband cellular phones and mobile devices recovered within correctional facilities. This role supports investigative and intelligence operations by extracting, documenting, summarizing, and uploading digital evidence into authorized case management systems. Technicians are expected to maintain a high level of accuracy, chain-of-custody integrity, and productivity while supporting ongoing investigations and intelligence efforts.

Essential Functions, Duties, and Responsibilities

• Perform forensic data extractions on contraband cell phones and mobile devices.
• Maintain an expected production rate of approximately 50 device extractions per week.
• Analyze extracted data and prepare concise extraction summary reports for each device.
• Upload extraction reports and associated documentation into Alabama Department of Corrections (ADOC) case management systems.
• Ensure proper evidence handling and adherence to established forensic procedures.
• Document extraction activities and maintain accurate records of forensic examinations.
• Support investigative personnel by providing timely and accurate digital evidence reports.
• Maintain confidentiality and security of sensitive investigative information.
• Comply with all applicable policies, procedures, and standards related to digital forensics operations.
• Produce accurate extraction summary reports for each device processed.
• Ensure timely upload of forensic reports into designated ADOC systems.
• Maintain compliance with forensic best practices and evidence handling standards.
• Other duties as assigned.

• IACIS Certified Mobile Device Examiner (ICMDE), and/or National Computer Forensics Institute (NCFI) Mobile Device Examiner (MDE).
• Experience conducting mobile device forensic examinations and data extractions.
• Understanding of mobile device operating systems, digital evidence handling, and forensic methodologies.
• Ability to maintain evidence integrity and chain of custody requirements.
• Strong analytical, organizational, and documentation skills.
• Prior experience supporting law enforcement, corrections, intelligence, or criminal investigations.
• Experience with commercial mobile device forensic tools and software.
• Familiarity with correctional intelligence operations and investigative case management systems.
• Digital forensic examination techniques.
• Mobile device extraction and evidence preservation.
• Technical report writing and documentation.
• Data management and records maintenance.
• Attention to detail and accuracy.
• Ability to work independently while meeting productivity requirements.
• Strong verbal and written communication skills.
• Ability to manage sensitive and confidential information.

IC Solutions offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs.  Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.  We now also offer DailyPay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108