Position Summary
The Gift Shop Associate is a service-oriented team member with a friendly, welcoming demeanor who assists customers with their purchases. Responsibilities include accurately operating and managing the inventory system.
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Schedule: Tuesday–Friday, 9 a.m.–4 p.m., Saturday from 11 a.m.–4 p.m.
Responsibilities
- Helps with the ordering and restocking of sundries, snacks and drinks.
- Models, excellent communication and customer service skills with patients and fellow employees.
- Responsible for the accurate operation of the cash register and inventory system.
- Prepares cash reports, and cash reconciliation.
- Receives new shipments; unpacks boxes and prices merchandise.
- Assists in maintaining order of merchandise displays and basic cleaning.
- Maintains reasonably regular punctual attendance, consistent with Baptist Health policies, the ADA, FMLA, and other federal, state and local standards.
- Maintains compliance with all Baptist Health policies and procedures.
- Participates in monthly departmental meetings and all related in-services and PI activities.
- Observes all departmental rules and regulations.
- Interacts appropriately with a culturally diverse population.
- Follows chain of command when communicating departmental and individual concerns or problems.
- Knowledgeable of Patient Satisfaction goals. Works consistently to exceed the system’s objectives by reporting concerns and suggesting creative ideas.
Qualifications
Education/TrainingHigh School diploma or equivalent.
Licensure/CertificationNone.
ExperiencePrior retail experience, preferably in a boutique style shop.
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