Patient Access Rep I - Clinic

JOB SUMMARY:   

The Patient Access Representative performs:

• Registrations of inpatient/outpatient visits including, but not limited to, patient interviews, signing of forms, scanning of documents and routing of patients
• Scheduling of Outpatient visits for a variety of departments
• Verification of insurance eligibility and benefits as well as authorization for procedures as applicable
• Other duties as assigned or required by the Director of Patient Access or his/her designee.    

JOB RELATIONSHIPS:

1.  Directly responsible to Patient Access Manager, Director of Patient Access or their designee
2. Works closely with hospital district leadership and departments as well as internal and external customers

OCCUPATIONAL HAZARDS:

Works in the general hospital setting. May be exposed to blood, body fluids, or tissues as well as patients in varying stages of infectious states. 

Qualifications:

Required: 

• High School diploma or equivalency.

Preferred: 

• One year of experience in a hospital or similar institution, 
• High volume customer service experience
• Experience with multiline phones
• Receptionist/clerical experience 
• Bilingual (Spanish).