Assistant Manager - Equipment

Acme Tools in Bismarck is looking to hire a full-time Assistant Manager to help lead our Equipment Sales, Service, Parts, and Rental departments. 

This role is ideal for someone who understands both the sales side of equipment and the service side that keeps customers running. You’ll work alongside your team to support contractors, farmers, construction professionals, and DIY customers who rely on the right equipment and knowledgeable support to get their jobs done.

If you enjoy leading a team, solving problems, working with equipment, and helping customers find the right solutions, this could be a great opportunity to grow your career with a stable and expanding company.

Even better, you’ll enjoy evenings, most weekends, and holidays off while working with a team that takes pride in what they do.

About Acme Tools

Since 1948, Acme Tools has grown into one of the premier retailers of tools and equipment in the Midwest, with locations in North Dakota, Minnesota, and Iowa, as well as a thriving online presence.

We proudly serve contractors, construction companies, farmers, woodworkers, and DIY customers by providing high-quality tools and equipment from the industry’s leading manufacturers.

As a family-owned company for over 75 years, we believe in supporting our employees, investing in our communities, and continuing to grow while maintaining the values that built our business.

You’ll Enjoy:

• On-the-Job Training
• Professional Development Programs and Training
• Competitive Pay
• Generous PTO – Start accruing PTO on your first day
• Paid Holidays – We are closed the 6 major holidays of the year
• Maternity Leave partially paid with our Short-Term Disability
• Work Environment – Everyone takes pride in their work and can see their impact on the company
• Employee Discounts
• Progressive Growth Opportunities

We Also Provide:

• Medical, Dental and Vision insurance plans to fit any lifestyle & family
• Medical & Dependent Care Flexible Spending Accounts
• Accident, Cancer, and Critical Illness supplemental insurance programs
• 100% Company-paid Short- and Long-term Disability
• 401(k) Program and Company Matching
• 100% Company-paid Group Life Insurance (1x your annual wage)
• Additional Voluntary Life Insurance

IN THE ASSISTANT MANAGER ROLE

As the Assistant Manager, you will help oversee the daily operations of our equipment-focused departments, ensuring the team delivers knowledgeable service and reliable equipment solutions to customers.

You will play a key role in supporting equipment sales, service operations, parts support, and rental activity, while helping develop employees and maintain efficient store operations.

Key responsibilities include:

• Assisting with leadership and oversight of equipment sales, parts, service, warehouse, and rental departments

• Recruiting, interviewing, hiring, and training employees across multiple operational areas

• Supporting the equipment sales team in developing quotes, bids, and customer solutions

• Helping ensure the service department operates efficiently, supporting scheduling, workflow, and customer communication

• Working closely with the parts department to maintain strong inventory availability and support service operations

• Assisting with equipment rental operations, including inventory readiness, scheduling, and customer support

• Supervising team members, providing coaching and feedback, and conducting performance reviews

• Monitoring sales performance, department metrics, and operational efficiency

• Ensuring accurate inventory control and supporting purchasing decisions

• Helping resolve customer service issues and equipment-related concerns

• Maintaining strong vendor relationships and supporting equipment purchasing when needed

• Staying informed on industry trends, equipment technology, and manufacturer updates

• Supporting marketing efforts such as special promotions, events, and equipment demonstrations

• Ensuring adherence to company safety policies and operational procedures

• Protecting company assets including facilities, inventory, and equipment

• Maintaining a clean, organized, and professional work environment

• Supporting store leadership with additional duties as assigned

QUALIFICATIONS

• A bachelor's degree in a business field or equivalent experience
• 2+ years of supervisory or management experience in a retail environment
• Experience working in equipment sales, service operations, construction equipment, agricultural equipment, or related industries
• Strong leadership ability with a track record of developing and motivating teams

• Understanding of sales processes, inventory control, and operational management

• Ability to analyze reports and use data to support business decisions

• Strong communication and problem-solving skills

• Comfortable interacting with contractors, tradespeople, and equipment customers

• Strong computer skills and willingness to learn new systems

• Willingness to work Saturdays as needed

PHYSICAL REQUIREMENTS

• Lift up to 50 lbs.
• Look at a computer screen for extended periods of time
• Bend, reach, squat, pull, and push as necessary
• Safely climb and descend stairs as needed

Acme Tools is an equal opportunity employer.

Interested in our other career opportunities? Visit www.acmetools.jobs to see our available positions and apply today!

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