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Telephone Customer Service Representative

Bismarck Motor Company
Posted 3 days ago, valid for 20 days
Location

Bismarck, ND 58505, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Bismarck Motor Company is seeking a Telephone Customer Service Representative to manage appointment generation and oversee incoming phone inquiries.
  • The role requires strong communication skills and the ability to handle a high volume of calls, with prior call center or sales experience preferred but not mandatory.
  • Candidates must demonstrate a teamwork approach, a positive attitude, and a professional work ethic, while also passing a pre-employment assessment, background check, and drug testing.
  • The position offers a competitive salary, along with a comprehensive benefits package that includes health, dental, vision, retirement contributions, and paid leave.
  • Ideal candidates should have a minimum of 1-2 years of experience in a customer service role and a commitment to exceeding customer expectations.

Company Description

About Us:
The goal of Bismarck Motor Company is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we will set and continually improve sales, service and operational standards. It is our mission to exceed our customers' and employees' expectations, and maintain their loyalty for a lifetime.  

Job Description

The Role:

As a Telephone Customer Service Representative the responsibilities include generating and overseeing appointments for sales and service prospects from incoming phone call leads.  The ability to respond to inbound phone call inquiries to develop customer trust and generate customer visits to our dealership. Following up with customers to ensure satisfaction and produce referrals. The Representative interacts daily with the Sales Managers, Sales Associates, Service Advisors, staff members and customers.  Telephone performance and accountable for call volume is key.

Prior Call center/sales experience preferred but not required. Must be comfortable speaking on the phone to customers and answering a high volume of calls.

Please apply at Honda of Bismarck today or apply online! Join our Team!!

 

Qualifications

The Musts:
*Teamwork approach and positive can do attitude
*Outstanding Communication Skills
*Professional appearance and work ethic
*Successful completion of pre-employment assessment, criminal background check and drug testing.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Perks We Offer:

*Benefits package with Health, Dental, Vision, Allstate & 4% Retirement Contributions
*Paid sick and vacation leave
*Free coffee, tea, soda, water--all the hydration you need!
*Ongoing education
*Logo apparel clothing discounts
*Parts, Service & Vehicle purchase discounts
*State-of-the Art Facilities and technology
*Employee car wash at unbelievable price
*Free lunch on Saturday's
*Unpredictable appearance of goodies and food
*Company BBQ's & Parties that you won't want to miss!       

Our Employee Promises:
*Unconditional Dedication to Excellence
*Respecting the Uniqueness of every individual
*Giving back to your community
*Encouraging you to make a difference
*Honesty & Integrity in all decisions
*Championing your lifelong learning
*Supporting you and your family. 

 




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By applying, a Bismarck Motor Company account will be created for you. Bismarck Motor Company's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.