Teller / Customer Service Representative - Full-Time

Are you passionate about delivering exceptional customer service and excited about making a positive impact in the banking industry? If so, Gate City Bank wants YOU to be part of our team!

At Gate City Bank, we’re not just looking for team members – we’re looking for people who share our commitment to excellence and innovation. We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible.

Why You’ll Love Working Here:

• Competitive Pay: The starting pay for this position is $18 per hour, with an additional $5/hr for Saturday shifts.

• Career Growth: Clear pathways for career advancement and promotional opportunities.

• Comprehensive Benefits:

  • All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:

    • Medical, dental, and vision insurance options.

    • 401(k) with dollar for dollar match up to 6%.

    • Paid Time Off and wellness benefits.

    • Additional compensation opportunities, including quarterly incentives.

    • All other benefits can be located at gatecity.bank/careers.

What You’ll Do:

As a vital member of our team, you’ll:

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.

• Open new accounts and educate customers about our innovative products and services.

• Balance your cash drawer with precision and accuracy.

• Address customer inquiries in-person and over the phone, adhering to regulations and privacy policies.

• Build meaningful relationships and demonstrate our exceptionally brilliant customer service philosophy.

Your Schedule:

• Monday - Friday: 8:15 AM – 5:15 PM

• Rotating Saturdays: 8:45 AM – 12:15 PM

What You Bring to the Table:

• High school diploma or equivalent.

• Customer service, cash handling, or sales experience strongly preferred.

• Strong attention to detail and a passion for accuracy.

• Enthusiasm for creating positive customer experiences.

Discover the Gate City Difference:

At Gate City Bank, we’re more than just a workplace—we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together.

Apply Now and Start Your Exciting Career Today!