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The ASSISTANT SITE MANAGER is to assist the Site Manager in effectively managing the assigned property. In the Site Manager's absence, the ASSISTANT SITE MANAGER will assume all responsibilities associated with accomplishing property objectives as set forth by the Site Manager. In addition, the ASSISTANT SITE MANAGER is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
INCOME COLLECTION
- Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check, etc.).
RESIDENT RELATIONS
- Maintains positive customer relations attitude.
- Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move outs and vacancies when requested.
MARKETING
- Must be knowledgeable of all phases of leasing and resident retention.
- Works with lease renewals each month.
- Greets prospective clients, shows property and performs leasing duties as needed.
- Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
- Maintains awareness of local market conditions and trends. Contributes ideas to Site Manager for marketing property and improving resident satisfaction.
ADMINISTRATIVE
- Updates required reports concerning move out notices, activity, etc., on a daily basis and provides information to the Site Manager.
- Organizes and files all applicable reports, leases and paperwork.
- Proof reads all lease paperwork and process move ins and move outs.
- Process all security deposit move out reports.
- Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed. Keep Manager informed as to work order status.
Must have at least 3 years of current experience at no less than an Assistant Property Manager Level. Must have a valid driver’s license, reliable transportation, and the ability to work overtime and weekends as needed.
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