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Job Title: Service Assistant (Delivery Helper)

Reports To: Service Manager

FLSA Status: Non-Exempt

Classification: Full Time

Job Summary: The Service Assistant will be responsible for riding along with the Service Representative (Delivery Driver) and accurately and safely delivering and merchandising products to customer accounts with a sense of urgency and faster-than-average work pace. *This role is the entry level role to growth for obtaining your CDL A with SCP*

Duties/Responsibilities:

Provides continuous, courteous and professional customer service to customers, store personnel, and store customers.
Completes deliveries in timely manner and ensures accuracy of billing to customers.
Support Service Representatives with all delivery needs including rotating, merchandising, stocking all products.
Comply with all driving safety and State law regulations.
Follow the stores procedures to dispose of all empty cardboard cases and paper wrap.
Re-pack product as required or directed.
Responsible to communicate in an effective and timely manner with Service Managers.
Ability to work a schedule that includes early mornings. (3:00am - 5:00 AM start times)
Perform other duties as assigned.

Required Skills/Abilities:

Ability to provide exceptional customer service and satisfaction.
Ability to merchandiser the product being delivered to accounts.
Ability to accurately complete all required paperwork, accounting, and documentation.
Ability to solve practical problems.
Ability to communicate clearly and concisely.
Ability to accurately add, subtract, multiply and divide all units of measure.
Ability to be on time in meeting route scheduling.
The ability to operate various hand-operated equipment (delivery carts, hand trucks, etc.)
Ability to work a schedule that includes early morning start times.
Represents SCP’s commitment to excellence through PARTNERS values.
Possesses a valid driver's license in the state of residence while maintaining a good driving record.
Possess a valid Commercial Driver Medical Certification or willing to obtain.

Education/Experience:

High School Diploma or equivalent.

Physical Requirements:

Must be able to frequently lift and/or move up to 50 pounds.
Driving/Riding 30%
Walking, standing, reaching, bending, climbing, kneeling, and twisting 70%

Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.

Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.

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