Are you ready to join the dominant force in healthcare consulting? Walker Healthforce, a certified WMBE, is seeking a Client Service Coordinator to support our client partnerships and ensure seamless execution of our service delivery across a nationwide network of hospitals, health systems, and Fortune 100 organizations.

What You’ll Do

As a Client Service Coordinator, you will serve as a key operational partner to our Account and Recruiting teams, ensuring a high level of responsiveness, accuracy, and client satisfaction across all engagements. This role is in-office 2 days per week.

In this role, you will:

Act as a primary liaison between internal teams and client contacts to support day-to-day service delivery
Manage requisition intake, updates, and communication to ensure alignment across teams
Coordinate interviews between clients and consultants, ensuring a smooth and timely process
Maintain consistent communication with clients to provide updates, gather information, and address inquiries
Prepare, review, and submit candidate profiles, ensuring accuracy and completeness
Maintain and update records in our CRM/ATS system (Bullhorn), documenting all client and consultant interactions
Serve as a point of contact for consultants throughout their assignments, ensuring they are informed and supported
Collaborate with Recruiting and Account teams to ensure successful onboarding and fulfillment of client needs
Support the preparation of RFPs, client presentations, reporting, and internal meetings
Gather and organize data to support account activity, performance tracking, and operational reporting
Assist in maintaining and improving standard operating procedures (SOPs) to support consistent service delivery

Experience:

Staffing & Recruiting industry preferred, with 2+ years in customer-facing roles
Experience in a fast-paced, high-volume environment preferred

Essential Skills:

Exceptional organizational skills with strong attention to detail
Ability to manage multiple priorities and meet deadlines
Excellent written and verbal communication skills
Strong problem-solving and critical thinking abilities
Ability to research, gather, and organize information effectively
Collaborative mindset with the ability to work cross-functionally
Proficiency in MS Office and web-based systems (CRM/ATS platforms such as Bullhorn)
Commitment to accuracy, responsiveness, and client service excellence

Why Walker Healthforce?

Join a high-performing team that has built a reputation for excellence in healthcare consulting over nearly two decades. As a Client Service Coordinator, you’ll have a direct impact on the client and consultant experience, helping drive seamless service delivery in a fast-paced, collaborative environment.

Walker Healthforce provides equal employment opportunities to all employees and qualified applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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