Insurance Coordinator

Company Description

Bowers Orthodontic Specialists is a premier, family-owned orthodontic practice led by Dr. Kurt Bowers. For over 30 years, we have been dedicated to providing the Bloomington-Normal community with exceptional care and "Happy Smiles." We pride ourselves on a high-energy, supportive team environment where every member is treated like family. 

Job Description

Are you an insurance rockstar with a passion for helping patients achieve their perfect smiles? Our energetic and patient-focused orthodontic practice is looking for a detail­oriented Insurance Coordinator to join our work family. If you are organized, numbers­savvy, and love a supportive team environment, we want to meet you! 

Key Responsibilities
•    Verify orthodontic insurance benefits and eligibility prior to patient appointments.
•    Submit, track, and follow up on all orthodontic insurance claims.
•    Post insurance payments and manage accounts receivable balances.
•    Explain insurance benefits and financial arrangements clearly to patients and parents.
•    Troubleshoot and resolve any claim denials or discrepancies.

Qualifications

Qualifications
•    Previous experience with dental or orthodontic insurance billing is required.
•    Knowledge of Dolphin Management system is a plus! 
•    Strong communication skills and a friendly, professional demeanor.
•    Excellent organizational skills and sharp attention to detail.
•    Ability to multitask in a fast-paced, high-energy environment.

Additional Information

Schedule & Work-Life Balance 
Enjoy a consistent schedule with your Thursdays and weekends completely off!

•    Monday & Tuesday: 9:00 AM - 6:00 PM
•    Wednesday & Friday: 7:00 AM - 4:00 PM
•    Thursday: CLOSED (Enjoy your day off!)

Compensation & Benefits

•    Hourly Wage: $24.00 - $30.00 / hour (Pay based on experience)
•    Medical Insurance (Health, Dental, and Vision)
•    401 (k) Retirement Plan
•    Extensive Supplemental Benefits: Multiple optional insurance and wellness plans tailored to your needs.