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Job DetailsJob Location: Medical Hills (LLC) - Bloomington, IL 61701Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.09 - $22.12 HourlyJob Shift: 1st ShiftJob Category: Administrative/ClericalChristie Clinic's department of Endocrinology in Bloomington is seeking a full-time Patient Services Representative Specialist at the Medical Hills clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include acting as a liaison between patients and medical staff.聽 Other duties include greeting patients, reviewing and updating demographic and insurance information, collecting copayments and prepayments at the time of service, scheduling and rescheduling appointments, and answering phones. Job Qualifications and ExpectationsJOB DUTIES: (This list may not include all the duties assigned.) Greet patients and visitors in an efficient, professional, and courteous manner. Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers. Provide a check-in process for patients for multiple departments. Collect Copayments and Prepayments. Verify and update necessary demographic and insurance information. Maintain provider schedules. Keep a neat and orderly work and lobby area. Maintain relevant office supplies for department effectiveness. Schedule referral visits, tests, labs, and appointments, as requested. Ensure patient completes all paperwork pertaining to the office visit, including insurance information, etc., prior to the patient seeing the provider. Post any payments, including co-payments, payments toward account balances, collections, etc. Change the financial class for charges on a patient鈥檚 account that need to be filed to update insurance. Maintain and balance the payment drawer at the end of the day, including cash, checks, and charges. Obtain signatures on corresponding forms and document any other material received or requested into the electronic medical record. Work on in-basket and work queues. Assist with obtaining prior authorizations/necessary paperwork for patients. Participate in departmental huddles. Perform related work as required. REQUIRED QUALIFICATIONS: High School Diploma or equivalent PREFERRED QUALIFICATIONS: Experience in a medical office setting聽 聽聽 CERTIFICATE/LICENSE:聽 None TYPICAL PHYSICAL DEMANDS: Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 25 pounds.聽 Hearing within, or correctable to, normal range, vision correctable to 20/20, and manual dexterity for the operation of office equipment is required. TYPICAL WORKING CONDITIONS: Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids, and other waste common to a health care environment.聽 Requirements may include working irregular hours. PAY AND BENEFITS: The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. We also offer a substantial benefits package, including: 路聽聽 Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) 路聽聽 Dependent Care Flexible Spending Account 路聽聽 401k Plan 路聽聽 Medical Flexible Spending Account 路聽聽 Health Insurance 路聽聽 Group Term Life Insurance 路聽聽 Dental Insurance 路聽聽 Identity Theft Protection 路聽聽 Vision Insurance 路聽聽 Long Term Disability 路聽聽 Accidental Death & Dismemberment Insurance
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