Operations Technician

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

State Farm’s Administrative Services department is seeking an Operations Technician to join our Enterprise Facility Services team in Bloomington, Illinois. This position provides maintenance support for all Bloomington locations and offers an inviting work environment, variety in day-to-day responsibilities, and a rewarding professional experience.

This position is classified as an in-office role, meaning the work arrangement requires all work to be performed from a State Farm facility. This position is not eligible for hybrid or remote work.

Please note: The selected candidate will have a training and upskilling period lasting approximately 1-3 months and will work Monday – Friday, 7:00 am - 3:15 pm or 8:00 am - 4:15 pm.

Incumbency period:

This position will have a 12-month incumbency period for a lateral move and a 6-month incumbency period for a promotional opportunity (beginning on the effective date of the position) which must be met before the employee can post for any other State Farm position. The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.

Key responsibilities include but are not limited to:

• Provides technical, catastrophe support and facility support
• Maintains service and tracks facilities maintenance and technology issues
• Coordinates, tracks, and estimates project work
• Reads floor plans and applies company standards to work assignments
• Executes support services in a team environment
• Serves as a liaison and resource for business partners, vendor inquiries and troubleshoots for resolution

Previous experience preferred:

• Industrial or commercial maintenance education and/or experience
• HVAC, plumbing and/or electrical experience is a plus

Additional details:

• May require travel by motor vehicle and/or commercial transportation, must have valid drivers license
• Overnight travel may be required
• May be required to work beyond normal business hours, including varying shifts, nights, weekends, and holidays, based on workload and as operations dictate
• On-call duties may be required
• May require activities such as pushing, pulling, bending, stooping, reaching, sitting for prolonged periods of time, climbing into confined spaces or repetitive motions
• Must complete and maintain State Farm safety, regulatory, and compliance courses specific to the role
• May be required to lift up to 50 lbs. and utilize team lifts or equipment to handle loads over 50 lbs.
• May be required to provide support during a catastrophe
• Must be able to distinguish colors for AV, electrical and communication work and wiring
• May repair and refurbish equipment

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $45,337.50 - $59,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!