Supply Chain Coordinator

Job DetailsJob Location: Support Center - BLUE ASH, OH 45242 Supply Chain Coordinator   Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. Position details Position title Supply Chain Coordinator Reports to Manager of Supply Chain Classification Full-Time/Non-Exempt / Hourly / On-Site Position overview The Supply Chain Coordinator is responsible for handling incoming orders placed through our Ecommerce platform, as well as Supply Chain support of stores, warehouse, and ecommerce. They process, receive, and ship online orders as necessary to support our fulfillment experience for in store pick up and ship to home. They will need to be able to communicate with other members of the team as well as directly with stores. Must be able to multi-task and prioritize their day. A flexible work schedule will be considered if it fits business needs. Core values alignment: Curious — ask questions, find and solve problems Passionate — care deeply about the brand, team, and customers Do it Right — take pride in accuracy and credibility Service — put others above ourselves Key responsibilities Process, receive, and ship customer orders Work with Customer Experience for any order status questions and customer order inquiries Communicate professionally and courteously directly with stores, shipping partners, and distributors to investigate, allocate, and complete orders Coordinate shipping labels, and systematic transfers Become well-versed in the Ecommerce platform and be available to support other departments and/or retail store concerns Refer suspicious activity or questionable orders to Asset Protection and Fraud departments Ensure compliance with federal, state, and local regulations Assist with warehousing of select product, including receiving, packing, and shipping Desired skills & experience One year of customer service experience with excellent interpersonal skills Execution skills with the ability to produce results within expected timeframe Technical Capacity – Microsoft Office including advanced Excel, Word and PowerPoint Attention to Detail and Accuracy Business Acumen Communication Proficiency – Verbal & Written Ethical Conduct Problem Solving/Analysis Multi-tasking/Prioritization/Time Management Employee benefits Medical, Dental, and Vision health insurance Unlimited Shooting – Free Classes Industry-leading online and in-store discounts Manufacturer rewards and points program No firearm experience needed — we offer paid training Qualifications