WV Receptionist

Position Overview

3M’s Services LLC is seeking a Full-Time Receptionist / Administrative Assistant for our West Virginia office. This role serves as the first point of contact for the organization and plays a key role in supporting daily office operations. The ideal candidate is professional, organized, detail-oriented, and knowledgeable about company services and operations.

This is an in-office position that requires strong communication skills, discretion, and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities

Front Desk & Communication

• Answer and direct incoming phone calls in a professional and courteous manner.
• Serve as the first point of contact for visitors, staff, families, and external partners.
• Provide accurate information about company services, departments, and general operations.
• Manage voicemail messages and ensure timely follow-up.

Administrative & Office Support

• Schedule meetings, appointments, and conference calls.
• Prepare meeting agendas, take meeting minutes, and distribute follow-up items.
• Assist leadership with daily administrative tasks as assigned.
• Maintain organized electronic and physical filing systems.
• Support office workflows and ensure smooth day-to-day operations.

Document & Presentation Support

• Create and edit PowerPoint presentations, reports, and internal documents.
• Assist with preparing materials for trainings, meetings, and presentations.
• Proofread and format documents for clarity and professionalism.

Professional Standards & Confidentiality

• Maintain confidentiality of sensitive employee and client information.
• Uphold company policies, HIPAA standards, and professional office etiquette.
• Represent the organization in a positive and professional manner at all times.

Required Qualifications

• High school diploma or equivalent (Associate’s degree preferred).
• Prior experience in a receptionist or administrative assistant role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Ability to multitask, prioritize tasks, and manage time effectively.
• Professional demeanor and strong customer service skills.
• Driver's License

Preferred Qualifications

• Experience working in a healthcare, behavioral health, or human services environment.
• Familiarity with office systems, scheduling tools, and document management.
• Strong attention to detail and organizational skills.

Work Environment

• In-office, full-time position.
• Standard business hours with occasional flexibility as needed.
• Professional office setting.