Our Receptionist needs to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionistās duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionistās duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Ā
Responsibilities Ā
- Greet and welcome guests as soon as they arrive at the officeĀ
- Direct visitors to the appropriate person, office, or conference roomĀ
- Answer, screen and forward incoming phone callsĀ
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Ā
- Provide basic and accurate information in-person and via phone/emailĀ
- Maintain office security by following safety procedures and controlling access via the reception deskĀ Ā
- Order front office supplies and keep inventory of stockĀ
- Update calendars and schedule meetingsĀ
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxingĀ
SkillsĀ Ā
- Proven work experience as a Receptionist, Front Office Representative or similar roleĀ
- Proficiency in Microsoft Office SuiteĀ
- Hands-on experience with office equipment (e.g. fax machines and printers)Ā
- Professional attitude and appearanceĀ
- Solid written and verbal communication skillsĀ
- Ability to be resourceful and proactive when issues ariseĀ
- Excellent organizational skillsĀ
- Multitasking and time-management skills, with the ability to prioritize tasksĀ
- Customer service attitudeĀ Ā
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