Engagement & Development Specialist

SUMMARY: The Engagement & Development Specialist supports the organization’s mission by coordinating training programs, maintaining learning records, and assisting with initiatives that promote employee development, engagement, and compliance. The role works closely with the Training & Performance Specialist to support training schedules, track progress, manage logistics, maintain records, and support onboarding and provide relevant resources by researching trends and executing engagement efforts that foster connection, inclusion, and organizational culture across all departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Use the Learning Management System (LMS) and HRIS for training tracking purposes under the direction of the Training & Performance Specialist, including uploading assigned training content, monitoring completion, and generating training-related reports.
• Track training requirements by role, including licenses, certifications, and educational achievements related to training, and notify supervisors of upcoming deadlines and completion status in coordination with the Training & Performance Specialist.
• Works closely with the Training & Performance Specialist to provide administrative, logistical, and documentation support as training needs evolve.
• Support the implementation of internal training programs, including course tracking, calendar management, and learning resource organization.
• Coordinate all logistics for training sessions, including scheduling, setup, communication, materials, and support services.
• Maintain access to job aids, quick reference guides, and proficiency checklists to support learning and onboarding.
• Track Leave Without Pay (LWOP) requests, including basic categorization of reason (e.g., medical, sick, personal), and maintain records for HR review and trend awareness.
• Coordinate with the Safety team and supervisors on vehicle incidents to determine drug testing, point assignment, and/or medical needs; ensure proper documentation is tracked and analyzed.
• Facilitate the workers’ compensation process, including documentation, communication with employees, return-to-work coordination, and compliance with policies and regulations.
• Coordinate with the Safety Department to ensure timely and accurate tracking of lost workdays.
• Maintain an updated list of approved facilitators, vendors, and events; regularly research new training resources and make recommendations to keep offerings relevant.
• Prepare evaluations, attendance records, post-training assessments, and related documentation.
• Prepare and maintain training summaries, SOPs, and standard reports as needed to support HR operations, internal committees, and the Training & Performance Specialist. Provide logistical support for HR-led trainings, workshops, and other organizational initiatives.
• Adhere to the budget and obtain leadership approval for new investments and purchases; notify leadership when programs or resources are no longer needed.
• Support organizational development initiatives such as employee engagement initiatives, action planning, and culture-building activities.
• Plan, coordinate, and execute employee events and engagement initiatives, including decorating, acquiring event space, scheduling, and ensuring inclusive participation across the workforce.
• Facilitate Engagement Team meetings in the absence of the HR Director to ensure communication and progress.
• Serve as the primary coordinator for the Engagement Team, including maintaining active communication channels, preparing agendas, scheduling meetings, taking detailed notes, and distributing follow-up communications related to discussion items, dates, timelines, and action steps.
• Perform other duties as assigned within the scope of responsibility.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in Education, Human Resources, or related field preferred.
• Minimum 2-3 years of administrative or training support experience.
• Strong organizational, data tracking, and communication skills.
• Proficient with Microsoft Office and HRIS/LMS platforms.
• Detail-oriented with the ability to manage multiple deadlines.
• Comfortable interacting with all levels of staff and leadership.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver’s license required.
• Training or HR certifications a plus but not required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mostly sedentary office work with occasional travel to training sites.
• Must be able to lift training materials (up to 25 lbs), set up training spaces.
• Must be able to differentiate colors and shades of color to assess visual training materials or printed resources as needed.
• Standard office environment with minimal noise.

All applicants must apply online at www.bjwsa.org/jobs.