Back to searchSr. Salesforce Admin/Analyst - FTE Bocan Raton ONLY
Vaco Technology
Posted 25 days ago
Boca Raton
Full Time
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- Communicates and presents recommended improvements and solutions to business processes and decision-making rationale. Delivers engaging experiences that balance customer needs, business goals, and technical realities by working collaboratively across the organization
- Engages in standard business analysis methodology, outlining problems, opportunities, and solutions, and identifies process-improvement efforts across the organization.
- Builds and delivers design solutions that meet customer needs and expectations. Leads user research efforts to gain understanding of customer and stakeholder pain points, challenges, and needs.
- Maintains currency on emerging technologies and approaches, leveraging the latest industry knowledge to drive innovation and continuous improvement for the organization. Seek opportunities for innovation and maximizing system functionality by continually developing skills, knowledge, and abilities.
- Leads collaborative engagement efforts with a broad range of business partners and stakeholders to solve issues productively and comprehensively. Utilizes leading practices to effectively anticipate, prioritize, analyze, and articulate problems, evaluate and document problem alternatives, manage constraints, and suggest interim and long-term solutions.
- Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership.
- Performs other related duties as assigned or requested.
PREFERRED QUALIFICATIONS
The ideal candidate for the position of Senior Salesforce Business Analyst has the following qualifications:
- Bachelor's degree in business administration, information technology, or relevant field
- Minimum of 8 years of experience in information technology
- Minimum of 5 years of experience managing Salesforce environments
- Minimum of 5 years working for global private equity or financial services firms
- Experience working with and supporting Salesforce products such as Sales Cloud, Service Cloud, Pardot
- Experience working with Salesforce integrations such as Conga, Riva, DocuSign, etc
- Experience working with or managing Salesforce managed service providers
- Experience building Salesforce reports and dashboards along with building external dashboards in Power BI or Tableau connecting to Salesforce data
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