The IT Project Manager / Business Analyst - Supply Chain / Production Operations is responsible for leading application development initiatives and program delivery supporting Supply Chain Operations across manufacturing, packaging, quality, logistics, and planning functions. This role acts as a key liaison between business stakeholders and technical teams, ensuring IT solutions align with operational, regulatory, and business objectives within a GMP-regulated nutritional supplements environment.

The position supports systems and processes spanning bulk manufacturing, finished goods packaging, quality control Lab, raw material purchasing/receiving, inventory and warehouse management, and demand and supply planning & forecasting.

Responsibilities:
• Business Analysis & Requirements Definition:
Identifies and documents business requirements, and works with key stakeholders to prioritize work deliverables in support of business operations.
• Project Planning & Management:
Develops & manages project task plans for new software features in support of business operations
• Vendor & Client Management:
Manage Vendor & Client relationships.
• Testing & Training Management:
Monitors project activities and works with multi-disciplinary teams to maintain high quality standards.
• Communication & Status Reporting:
Provide status updates on a regular basis for project activities, and keeps stakeholders updated and informed.
• Professional Development:
Adopts new technologies such as: MS Chat GPT; and Claude AI / LLM.
• Additional Duties as assigned
Supply Chain Systems Support
Support and improve applications related to:
• Production Operations
o Bulk manufacturing and batch processing
o Finished goods packaging and labeling
• Quality Systems
o QC laboratory information management systems (LIMS)
o Deviations, CAPA, and compliance-related workflows
• Procurement & Receiving
o Raw material purchasing and vendor integrations
o Receiving, inspection, and release processes
• Inventory & Warehouse Operations
o Inventory control, lot tracking, and traceability
o Warehouse management systems (WMS)
• Demand & Supply Planning
o Forecasting, demand planning, and supply balancing
o Integration with ERP and planning tools

Required Qualifications
• Bachelor’s degree in Information Systems, Business, Supply Chain, Engineering, or related field.
• 5+ years of experience in IT project management and/or business analysis.
• Experience supporting supply chain, manufacturing, or operations systems in a CPG, pharmaceutical, or nutritional supplements environment.
• Strong understanding of ERP systems (e.g., Oracle, NetSuite, Batch Master, or similar).
• Hands-on experience with SDLC methodologies and requirements documentation.
• Excellent communication, facilitation, and stakeholder management skills.
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Preferred Qualifications
• Experience in GMP-regulated environments (FDA, cGMP).
• Familiarity with MES, WMS, LIMS, and planning/forecasting systems.
• Project Management certification (PMP) and/or Agile certification (CSM).
• Experience with system integrations, data flows, and reporting/analytics.
• Background in nutritional supplements, food & beverage, or life sciences.
• Experience working with offshore Systems Development teams.

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Key Competencies
• Strong analytical and problem-solving skills
• Ability to translate complex operational processes into system solutions
• Organized, detail-oriented, and delivery-focused
• Comfortable working in fast-paced, cross-functional environments
• Regulatory and compliance awareness
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Working Conditions
• Office and/or manufacturing environment as required
• Occasional travel to manufacturing or distribution sites

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!

We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!

Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 7 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC. is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site

Project Manager / Business Analyst- Supply Chain / Production Operations