Description

WE ARE HIRING!

We are seeking a motivated and detail-oriented Loan Modification Assistant to join our Loan Servicing team. As a Loan Modification Assistant, you will provide critical administrative and clerical support to ensure the accurate processing, tracking, and organization of loan modification documents. You will help facilitate smooth workflows, support homeowner retention efforts, and contribute to our commitment to excellent customer service.

In This Role, You Will:

Process daily incoming returned documents
Sort, track, and monitor incoming mail, ensuring accurate routing and follow-through
Review incoming documents for accuracy
Organize outgoing documents for borrowers, title companies, and other agencies
File, track, and maintain documentation for both incoming and outgoing correspondence
Respond to general customer inquiries from other departments
Perform other duties as assigned

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Join us and be part of a professional and mission-driven organization that makes a meaningful impact on the lives of Idahoans.

Requirements

High school diploma or equivalent, required
1–2 years of experience in office administration or residential real estate lending, preferred
Experience in loan servicing or related fields that demonstrates understanding of loan documentation processes, preferred
Strong attention to detail, organization, and time-management skills
A team-oriented mindset and commitment to providing high-quality customer service

Learn more about this Employer on their Career Site