Sr Admission Representative Clerk - Treasure Valley Hospital

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Responsible for planning, organizing, directing and controlling the activities of the Admitting Department.  The Supervisor is responsible for developing and improving policies, supervising and maintaining the quality performance of the Admitting Department.  Must be able to travel to various physician offices to educate them on the facility admitting process.

JOB KNOWLEDGE

1. Demonstrates knowledge and ability of the admitting process and can troubleshoot problems.
2. Prepares patient charts and enters patient information into computer.
3. Interviews patients, relatives or other responsible individuals to obtain identifying and biographical information.  Interprets hospital regulations to patient concerning pre-operative requirements.  Explains rates, charges, services, and hospital policies regarding payment of bills.
4. Makes copies of ID, insurance cards, etc.
5. Obtains signatures from patients for insurance filing and admission papers.
6. Collects monies due at time of admission and gives payments to appropriate personnel.
7. Answers telephones as needed.
8. Performs other miscellaneous secretarial duties as needed.
9. Performs all other duties assigned by supervisor.
   • Cognitive/Critical Thinking Skills Required
     • Performs independent problem solving
     • Makes decisions logically and deliberately
     • Performs actions that demonstrate accountability
     • Exercises safe judgment in decision making
     • Practices within legal and ethical guidelines
     • Sets sound priorities for sequencing and completing activities
     • Is consistently aware of patient safety
     • Knows how to seek resources for direction, when necessary
10. Acts as a lead for admitting clerks
11. Creates monthly schedule for admitting team
12. Approves/denies PTO Requests
13. Partners with Admitting Supervisor to complete evaluations annually

License or Certification:

• N/A

Total Education, Vocational Training, and Experience:

• High school diploma.  Has strong computer knowledge and skills.  Has strong typing skills.