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Administrative Assistant - Order Processing

Gordon, Inc.
Posted a month ago, valid for 21 days
Location

Bossier City, LA 71171, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance

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Sonic Summary

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  • We are looking for an Administrative Assistant in Bossier City, LA to support our order processing team.
  • The role requires a high school diploma and preferred experience in Manufacturing, Architecture, Construction, or a related field.
  • Key responsibilities include managing customer orders, handling calls, and maintaining documentation.
  • The position offers a salary of $40,000 per year and requires strong organizational and communication skills.
  • Benefits include health insurance, paid time off, and an Employee Stock Ownership Plan (ESOP).
Benefits:
  • Employee Assistance Program (EAP)
  • Disability Insurance
  • Life Insurance
  • Employee Stock Ownership Plan (ESOP)
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Dental insurance
Position Overview
We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.
This role plays a key part in daily business operations and customer support. Primary responsibilities include:
  • Accurately entering and managing customer orders
  • Handling incoming customer calls with professionalism and efficiency
  • Processing and maintaining essential paperwork and documentation
  • Supporting internal teams to ensure smooth workflow and communication
The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.

Education & Experience
  • High School Diploma required
  • Experience in Manufacturing, Architecture, Construction, or a related field preferred
Knowledge, Skills & Abilities
  • Proficient in Microsoft Office Suite
  • Strong organizational skills with the ability to prioritize and manage multiple tasks
  • Detail-oriented with a high level of accuracy
  • Excellent written and verbal communication skills
  • Strong presentation and interpersonal skills
Customer-Focused Mindset
  • Demonstrates a commitment to exceptional service
  • Takes ownership in resolving customer concerns (or ensures proper follow-up)
  • Actively listens, asks clarifying questions, and confirms understanding
  • Follows up promptly and consistently
  • Builds positive connections through professionalism, warmth, and respect
Work Style & Professional Attributes
  • Strong sense of accountability and reliability
  • Positive attitude and team-oriented mindset
  • Able to work independently while also collaborating effectively
  • Comfortable working autonomously with guidance on complex matters
  • Open to feedback and adaptable to change
  • Actively supports and engages in company culture



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