Location: 720 Northgate Dr. Bossier City, LA 71112

Summary:

As a Collector, your day is focused on recovering outstanding balances on written-off loans while treating every member with professionalism, respect, and empathy. You’ll research accounts, communicate with debtors, and use problem-solving skills to develop appropriate repayment solutions, including payment in full, settlements, or monthly payment arrangements. You’ll maintain accurate documentation, prepare correspondence and reports, and follow up on collection activity. When necessary, you’ll evaluate accounts for further recovery efforts, including possible litigation, while ensuring all actions remain consistent with credit union policies and regulatory requirements.

Job Requirements:

Previous collection experience preferred.
High school diploma or equivalent
Knowledge of collection procedures and related laws and regulations
Basic understanding of the U.S. Bankruptcy Code.
Understanding of Small Claims Court system.
Excellent communication and interpersonal skills
Ability to work well in stressful situations.

All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.

Benefits:

At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Health & Wellness:

Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.
Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance

Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!

Financial Benefits

401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition

Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.
Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.

NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.

Learn more about this Employer on their Career Site